SHIPPING POLICY

At Alaqmar Burhan, we aim to deliver your orders in a timely and reliable manner. Please review our shipping policy below.

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation
Orders are not processed on weekends or public holidays
You will receive a confirmation email once your order has been shipped

2. Shipping Locations

We currently ship to domestic and international locations, depending on product availability and shipping options at checkout.

3. Shipping Time

Estimated delivery times may vary based on location:

Domestic orders: 5–10 business days
International orders: 10–20 business days

Delivery times are estimates and may be affected by customs clearance, courier delays, or unforeseen circumstances.

4. Shipping Charges

Shipping charges are calculated at checkout based on order weight, destination, and shipping method
Any applicable customs duties, taxes, or import fees are the responsibility of the customer

5. Tracking Information

Once your order is shipped, tracking details will be provided via email where available.

6. Delays & Lost Shipments

Alaqmar Burhan is not responsible for delays caused by courier services, customs, weather conditions, or incorrect shipping information provided by the customer. In case of a lost shipment, please contact us and we will assist you in resolving the issue.

7. Incorrect Address

Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product so we can assist you.

9. Contact Us

If you have any questions regarding shipping, please contact us:

Email: info@alaqmarburhan.com
Address:
30 N Gould St, Ste R
Sheridan, Wyoming 82801