Frequently Asked Questions (FAQ)

1. What products do you sell?

We offer a wide range of products including home décor, gardening items, electronic products, and pet supplies, carefully selected for quality and everyday use.

2. How can I place an order?

Simply browse our store, add items to your cart, and proceed to checkout. Follow the on-screen steps to complete your purchase securely.

3. Do you offer international shipping?

Yes, we offer domestic and international shipping, depending on the product and destination. Shipping options and costs are shown at checkout.

4. How long does shipping take?

Order processing takes 1–3 business days.
Estimated delivery time:

Domestic: 5–10 business days
International: 10–20 business days

5. How can I track my order?

Once your order is shipped, you will receive a tracking number via email, where available.

6. What is your return policy?

We accept returns within 7 days of delivery for unused items in original packaging. Please review our Return & Refund Policy for full details.

7. What should I do if I receive a damaged or incorrect item?

8. Are payments secure?

Yes. All payments are processed through secure, trusted third-party payment gateways to ensure your information remains protected.

9. Can I cancel my order?

Orders can be canceled within 12 hours of placement. Once shipped, orders cannot be canceled.

10. How can I contact customer support?

You can reach us anytime at:

Email: info@alaqmarburhan.com
Address:
30 N Gould St, Ste R
Sheridan, Wyoming 82801